Europa Willow

Question 1

What is the process for buying a holiday home at Bank Farm?

Answer

It’s an exciting journey, and most of our owners start by exploring our website or social media pages to get a feel for the park and see our up-to-date selection of holiday homes. Once you’ve got a "flavour" of what we offer, the next step is to come and see us in person. We invite you to our Hospitality Suite, which is a relaxed, no-pressure environment where you can meet the team over a cup of tea and a chat. We’ll take the time to chat about your needs: are you looking for a plot near the pool, or perhaps a quieter spot further away? Do you need two bedrooms, or more? We’ll even help you decide if Bank Farm is your perfect fit, or if one of our sister parks, Lodge Coppice or Coppice Gate, might be a better match for your lifestyle. We’ll talk through your budget and discuss whether you’re after something brand new or a pre-loved model and tailor the right package for you. Once you’ve made your decision and paid your deposit, it typically takes just a week or two to complete the process (depending on the pitch and landscaping required), then we can hand over the keys so you can start enjoying your new lifestyle.

Question 2

What is the difference between buying a new or pre-loved holiday home?

Answer

Both options have their own charm! New holiday homes offer the latest designs, modern technology, and that wonderful, crisp, "brand new" feeling. Our pre-loved homes are slightly different from what you might find elsewhere. We don't buy in second-hand units from outside sources; every pre-loved home we sell is one that we originally sold brand new ourselves. We know their full history, we know who owned them previously, and we know they’ve only ever been here at Bank Farm. We take great care in vetting them and know that they are always kept in fantastic condition. You can be confident that you're getting a quality holiday home that hasn’t been over "lived in".

Question 3

What are the annual running costs of owning a holiday home?

Answer

We are happy to sit down and discuss the costs associated with owning a holiday home in detail during your visit, so you know exactly what to expect. The annual site fees for the 2026 season are £3,277 (inc VAT) for static caravans and £3,671 (inc VAT) for lodges. Seasonal Touring Pitches costs £3,046 (inc vat) including complimentary winter storage.

Site fees are payable by 1st April each year. In addition, there are annual standing charges for utilities: £20.00 for electricity and £60.00 for gas. These standing charges are applied to your account annually. Your actual usage (units of electricity used and litres of gas consumed) is billed periodically. We aim to read meters and issue utility invoices intermittently throughout the year, rather than on fixed monthly dates. This ensures you only pay for the energy you have actually used since your last reading. Ofgem regulations prohibit profiteering from recharges, so you can be assured that the unit price you pay is the same as the one we are charged. You do not pay council tax or water rates for a holiday home.

Finally, you’ll also need to insure your holiday home and provide a copy of your insurance certificate upon purchase and renewal. This is mandatory.

Holiday Home insurance

We understand how important it is for you to have suitable insurance in place to help protect you if something happens to your holiday home. We would like to introduce Arthur J. Gallagher Insurance Brokers Limited (Gallagher). Gallagher offers insurance solutions for holiday homeowners.

The benefits of being insured with Gallagher:

Defaqto 5-star rated Holiday Home Insurance*
Over 1,000 parks already choose to work with Gallagher
A UK-based Gallagher team to assist customers
Gallagher’s in-house claims team has delegated authority to handle most claims.

For more information or to request a quotation, please contact Gallagher on 01452 801703 or visit Gallagher.

*You can review Gallagher’s 5 Star Defaqto rating independently on the Defaqto website.

Question 4

How long is the holiday season at Bank Farm?

Answer

We are a park with licence to be open for 11-months, which means we close our doors for the month of February to allow for essential maintenance and a little bit of quiet time for the park’s team. For the rest of the year, you’re free to make the most of your holiday home as often as you like, whether you’re here for a quick weekend getaway or a longer break in the countryside. Please note however, that holiday homes at Bank Farm are NOT to be used as main residences and you must comply with our usage regulations.

Question 5

Can I live in my holiday home all year round?

Answer

Bank Farm is a holiday park, not a residential site. Our holiday homes are for recreational holiday use and are intended as your perfect countryside escape, not for full-time permanent residency. We’re happy to clarify our license terms with you during your visit to ensure you understand exactly how you can enjoy your home throughout the season.

Question 6

Is the park suitable for dog owners?

Answer

Absolutely! We know that for many, a holiday home isn't a home without your four-legged family members. We have a dedicated dog agility area that is ideal for letting them run loose in a safe, enclosed environment. We just ask that all our owners help us keep the park looking beautiful; please remember to be a responsible owner and always "take your parcels with you" when your dog leaves any behind!

Question 7

Do you offer a part-exchange scheme?

Answer

We do offer a part-exchange scheme, but it is exclusively for our existing owners here at Bank Farm. If you already own a holiday home with us and would like to upgrade to a newer model (or in some cases, even downsize if your needs have changed) we would be happy to discuss the options with you. Because we like to keep our park community consistent, we don’t offer part-exchange for holiday homes located at other parks; this service is strictly for our current owners looking to move into a different home within our park.

Question 8

What warranties come with the holiday homes?

Answer

When you purchase a brand-new holiday home, the manufacturer provides a comprehensive 12-month warranty, which covers the home and its fittings, giving you complete peace of mind from day one. For our pre-loved models, the home carries over any remaining manufacturer warranties. Additionally, we provide a 3-month Bank Farm warranty on all pre-loved purchases. This is specifically designed to cover any initial "teething problems" that might pop up; if you spot anything that needs attention shortly after moving in, just let us know and we’ll get it sorted for you.

Question 9

Can I sublet my holiday home?

Answer

Simply put, we do not allow subletting at Bank Farm. We pride ourselves on creating a real community here, not a transient holiday site. When you come down for the weekend, we want you to know exactly who is in the caravan next door. You’ll get to know the characters and faces of the park, build those long-term friendships, and enjoy the peace and quiet that comes from having owners who genuinely care for their holiday homes. The issue with subletting is that it often brings in those who are only here for a night or two, which can lead to late-night noise, parties, and anti-social behaviour that just doesn't fit the Bank Farm ethos. Because our owners are the ones using their holiday homes, everything stays well-kept and the atmosphere is safe, quiet and relaxed. You are, however, very welcome to let your immediate family use your holiday home when you aren't using it yourself!

Question 10

Why is Bank Farm the perfect choice for my holiday home?

Answer

We like to think we’ve found the "sweet spot" for holiday living. For many of our owners travelling from the Black Country, Birmingham and West Midlands regions, we’re just over an hour’s drive away. That’s the perfect distance. Close enough to pop down for some spontaneous time away, yet far enough that as soon as you unlock your door, you have left the daily grind behind. Beyond the perfect journey, you’re stepping into an environment that is truly special. Our facilities are the envy of parks across the region, including those over the border in Wales. We are proud of the features like our outdoor heated swimming pool that you just won't find everywhere. When you combine that with our location, you get the best of both worlds: you are immersed in the stunning natural beauty of the Wyre Forest and the Severn Valley, but you’re also just a short hop away from great days out like the Severn Valley Railway, the West Midlands Safari Park, and charming local market towns. It’s not just a holiday home; it’s the perfect balance of rural peace and a vibrant lifestyle.

Question 11

Still have a question?

Answer

Don't worry if your question isn't covered here. You can explore our FAQ Page to see all our questions and answers combined in one place. Alternatively, feel free to email with your query, and a member of our team will get back to you.

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